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WinSent Messenger Frequently Asked Questions


General questions


1. What operating systems does WinSent Messenger support?
2. Shall I install WinSent on all computers of my network or can I use other programs to receive/send messages from/to WinSent?

Installation and configuration


3. How to install WinSent Messenger on my computer?
4. Is it need to disable the Windows messenger service?

Using WinSent Messenger


5. How to send message at once to several recipients?
6. What are the TCP/IP ports used by WinSent?
7. Where is WinSent configuration information stored?
8. Where are WinSent message archive and contact-list stored?
9. How to send a message from command line using WinSent?

Troubleshoot


10. At WinSent's startup the message appears: "Can not get system resources needed for work. Messages will not be received. Make sure that Messenger Service is stopped".
11. On attempting to send new message the error message appears: "The system did not find the recipient of message".

General questions



1. What operating systems does WinSent Messenger support?

WinSent Messenger will work on any of the operating systems listed below:
Windows 98
Windows ME
Windows NT 4.x
Windows 2000
Windows XP
Windows 2003
Windows Vista
Windows 7

2. Shall I install WinSent on all computers of my network or can I use other programs to receive/send messages from/to WinSent?

WinSent Messenger can receive and send messages to computers, that have either WinSent or a compatible program installed. The term "compatible" means that the program uses the same message transmission protocol as used by WinSent. Among these are, for example, two standard Windows programs, used for popup messages exchange. Microsoft Windows, depending on the version, is supplied with one of two standard programs, with the help of which you are able to send and receive WinSent's messages:
- "Messenger Service" - for Windows NT, Windows 2000, Windows XP, Windows 2003 Server operating systems("net send" command). Read more about Windows messenger service and net send command;
- Microsoft Winpopup - for Windows 95, Windows 98, Windows ME operating systems.
Also, there are third-party software products, that are compatible with WinSent, Messenger Service and Microsoft Winpopup.
In case, that the WinSent is not installed on all computers, make sure, that computers, that you want to communicate with, have one of the aforementioned programs installed and running.

Installation and configuration



3. How to install WinSent Messenger on my computer?

In order for WinSent to work properly, it is need to do some adjustments of system services and network interfaces. By default the setup program makes all necessary adjustments, but if you have disabled corresponding options during setup process then you should make the adjustments manually. Make sure that:
- TCP/IP ports, used by WinSent, are not blocked with firewall (see question "What are the TCP/IP ports used by WinSent");
- network interface "Use NetBIOS over TCP/IP" option is enabled;
- Messenger Service is disabled (see question "Is it need to disable Windows messenger service?").
If these conditions are not meet, WinSent will not work properly.

In order to install WinSent perform the next steps:
- Download WinSent distribution package (winsent-NNN-setup.zip, where NNN is version number).
- Extract content of the archive into directory you like, for example "My Documents".
- Run setup.exe.
- Follow setup program instructions.

4. Is it need to disable the Windows messenger service?

Yes, the Messenger Service must be disabled (for Windows NT/2000/XP). To disable the messenger service perform the next steps: Open Control Panel. Open Administrative Tool, Services. In list of Windows services find Messenger Service. Open its properties window. Select "Disabled" from "Startup type" drop-down list. Then press Stop button. Press OK button.

To disable the messenger service using command line type the next commands in commant prompt:
net stop messenger
sc config messenger start= disabled

Using WinSent Messenger



5. How to send message at once to several recipients?

To send message at once to several recipients, enumerate them by commas in addressee line of new message window.

6. What are the TCP/IP ports used by WinSent?

WinSent uses the same ports that are used by Microsoft WinPopup and Windows Messenger Service (net send), namely UDP ports 137, 138 and TCP port 139, 445.

7. Where is WinSent configuration information stored?

WinSent configuration information is stored in Windows registry. Most settings are stored under key
"HKEY_CURRENT_USER\Software\Winsent Software\WinSent Messenger".
Value of option "Launch Winsent on startup" stored under key
"HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run".

8. Where are WinSent message archive and contact-list stored?

Message archive file and contact list file are placed in %APPDATA%\WinSent Messenger\<version> directory.

9. How to send a message from command line using WinSent?

WinSent have no command line parameters for sending messages. In order to send "net send" message from command line use the Sent utility (see Sent - send "net send" messages from command line).

Troubleshoot



10. At WinSent's startup the message appears: "Can not get system resources needed for work. Messages will not be received. Make sure that Messenger Service is stopped".

This message appears, generally, when another program is running on your computer, that uses same network resources as used by WinSent. It may be messenger service, winpopup or third-party programs, that uses message transmission protocol same as used by WinSent. In order for WinSent to work properly it is need to disable such programs.

11. On attempting to send new message the error message appears: "The system did not find the recipient of message".

There can be various reasons. Primary causes:
- Network and system settings does not meet the requirements. Make sure, that all requirements are satisfied (see question "How to install WinSent on my computer").
- On your computer already runs another program, that uses same network resources as used by WinSent. It may be messenger service, winpopup or third-party programs, that uses message transmission protocol same as used by WinSent. In order for WinSent to work properly it is need to disable such programs.
- On recipient's computer not runs (compatible) program, intended for receiving WinSent's messages. Make sure, that recipient have such program installed and running (see question N 2).
- Recipients name, that you type, really does not exist. As the recipient name can be used computers network name, user login, workgroup or domain name, nickname. If you are using nickname to send message, make sure, that recipients computer is adjusted to receive messages by this nickname.
- You have firewall installed on your computer or on recipients computer, that blocks TCP/IP ports, used by WinSent to work. Open ports used by WinSent (see question "What are the TCP/IP ports used by WinSent").


Keywords: winsent does not work, help, install, setup, firewall, port, parameter, messenger service, net send, winpopup, windows, vista, 7



WinSent LAN messenger. Net send and WinPopup replacement for Windows 7/Vista
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Version: WinSent Messenger 2.0.1.589
License: Trial
Size: 463 KB

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Latest news

May 23, 2010
WinSent Messenger 2.0.1.589 has been released.

May 3, 2010
WinSent Messenger 2.0 beta 8 released.

April 7, 2010
WinSent Messenger 2.0 beta 7 released.

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